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50% DISCOUNT + MALDIVES GIVEAWAY

Shipping Policy

St. Moritz

DELIVERY AREAS

St. Moritz ships to the following regions:

All European Union member states
United Kingdom
Switzerland
Norway
United States
Canada
Other countries upon request

SHIPPING OPTIONS

A) Standard Shipping

Delivery time: 3–7 business days for domestic shipments / 7–14 business days for international shipments
Cost: calculated based on weight, dimensions, and destination

B) Express Shipping

Delivery time: 1–2 business days for domestic shipments / 3–5 business days for international shipments
Cost: calculated based on weight, dimensions, and destination

SHIPPING PARTNERS

We work with the following carriers:

DHL
UPS
FedEx
Local couriers (depending on destination country)

SHIPMENT TRACKING

All shipped orders receive a tracking code by email.
You can track your delivery via:

Your customer account on our website
The carrier’s website
Our customer service

ADDITIONAL CHARGES

The following additional charges may apply:

Import duties and customs fees (for international deliveries)
Local taxes (depending on destination country)
Surcharges for hard-to-reach or remote addresses

These costs are not included in the shipping fee and are the customer’s responsibility.

DELIVERY TIMES

The stated delivery times are estimates and may vary due to:

Product availability
Payment processing
Security checks
Weather conditions
Customs inspections (for international shipments)
External factors

DELIVERY DELAYS

In case of significant delays:

We will notify you by email about your order status
You may contact our customer service
Depending on the duration and nature of the delay, we may offer compensation

UNSUCCESSFUL DELIVERY

If delivery cannot be completed:

The courier will leave a notice with instructions
The parcel may be redirected to a pickup point
After multiple failed attempts, the parcel may be returned to us

DAMAGE IN TRANSIT

If your product arrives damaged:

Please document the damage upon receipt, if possible
Contact us within 48 hours with photos of the product and packaging
We will arrange a replacement or refund, as appropriate

CONTACT

For questions about shipping, please contact:

St. Moritz
Email: Kontakt@stmoritzwear.com