Refund Policy

St. Moritz

RETURN PERIOD

In accordance with European Union regulations, we offer a 14-day right of withdrawal during which you may return products without giving any reason. This period begins on the day you receive the goods.

HOW TO REQUEST A RETURN

To initiate a return, please:

  • Email us at: Kontakt@stmoritzwear.com

  • Provide your order number and the items you wish to return

  • Wait for our instructions on how to ship the product back

RETURN CONDITIONS

  • The product must be returned in its original packaging

  • All accessories and any free gifts received must be included

  • The product must show no signs of use beyond what is necessary to inspect the item

REFUNDS

Once we receive and inspect your return, the refund will be issued:

  • To the same payment method used for the original order

  • Within 14 days after we confirm receipt of the return

  • Including the original shipping costs (except in the case of partial returns)

DEFECTIVE PRODUCTS

For defective products, we cover the return shipping costs and will offer:

  • A replacement

  • A full refund

  • Repair, if applicable

For further questions or clarifications, please contact us at:
Kontakt@stmoritzwear.com