Privacy Policy

St. Moritz

INTRODUCTION

At St. Moritz, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using our website, you agree to the practices described in this policy.

DATA WE COLLECT

We may collect the following types of personal data:

  • Identity Data: name, email address, phone number, billing/shipping address

  • Account Data: login details, passwords, order history

  • Payment Data: payment method information (processed securely by third-party providers)

  • Technical Data: IP address, browser type, device information, cookies

  • Usage Data: pages visited, time spent, navigation patterns

HOW WE USE YOUR DATA

We use your data for:

  • Processing and delivering your orders

  • Providing customer service and support

  • Sending order updates, invoices, and shipping confirmations

  • Improving our website, services, and customer experience

  • Complying with legal and regulatory obligations

  • Sending promotional offers (only if you have consented)

LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Contractual necessity: to fulfill your purchases and requests

  • Legitimate interests: to improve services and prevent fraud

  • Legal obligations: to comply with EU and local laws

  • Consent: for marketing and newsletter subscriptions

DATA SHARING

We may share your data with:

  • Logistics partners (DHL, UPS, FedEx, local couriers)

  • Payment providers (e.g., Stripe, PayPal, credit card processors)

  • IT service providers and hosting partners

  • Legal or governmental authorities if required by law

We do not sell your personal data to third parties.

COOKIES

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze traffic. You may disable cookies in your browser settings, but some features may not function properly.

DATA RETENTION

We store your personal data only as long as necessary:

  • For order fulfillment and accounting purposes

  • As required by EU regulations and local tax laws

  • Until you request deletion of your account (where legally permitted)

YOUR RIGHTS (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion ("right to be forgotten")

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at Kontakt@stmoritzwear.com.

SECURITY

We implement strict technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

INTERNATIONAL TRANSFERS

If your data is transferred outside the European Union (e.g., to the USA for payment or logistics services), we ensure compliance with GDPR through standard contractual clauses or equivalent safeguards.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will take effect immediately upon publication on our website.

CONTACT

For questions regarding this Privacy Policy or your personal data, please contact us:

St. Moritz
Email: Kontakt@stmoritzwear.com